1331MSP AT A CONFERENCE

Innovative assistance for the elderly and patients: Telekom’s E-service for safe and independent living in the home environment and the Mobile Service Platform in field processes developed by i-Rose.

This year, the HoCare project, which aims to find innovative solutions in the field of home care, brought together representatives from Cyprus, the Czech Republic, Bulgaria, Hungary, Lithuania, Portugal and Romania in Slovenia. Experts from various fields presented business ideas that would help support the quality of life of the elderly or the sick.

At the international conference in Ljubljana, the companies Telekom Slovenije and i-Rose presented novelties that would enable patients and the elderly to maintain an independent life, as well as support medical staffs on the field.

Telekom’s E-care is therefore an advanced service that would enable the elderly and the sick to live safely and carefree in their home environment and enable them to make a quick call to the assistance center in the event of an accident. In addition to Telekom’s innovation, the MSPmobile service – Mobile Service Platform, developed by i-Rose, was also presented. In combination with the use of the E-service, it would provide support for the field work of home caregivers and other health professionals. MSP provides mobile process support to many field processes (sales, sales promotions, service and maintenance, logistics, etc.)

The mobile platform would relieve and facilitate the work of users by reducing the amount of administrative work, as it offers the possibility for employees to fill in electronic documentation on tablets directly on the field, and the data is automatically transferred to the back-office system. MSP is thus a precise and systematic tool with which users can plan tasks, communicate, manage and edit documentation, review the state of implementation of work processes supported by graphical representations and manage costs more efficiently. The platform allows users to do business quickly and reliably, and can also be completely independent of the Internet connection. What separates MSP from other comparable technologies is complete adaptability to the business and operations of the company and users, as well as the constant development, upgrading and updating of software quality.