Smart Delivery: How MSP FDM is Changing the Game

i-Rose

18. 1. 2024

Smart Delivery: How MSP FDM is Changing the Game

In the digital age, where speed and efficiency are becoming key success factors, an exceptional solution in the field of delivery is emerging – the Mobile Service Platform FDM (Field Delivery Management). Regardless of the size of your company, MSP FDM brings innovative solutions that will transform your delivery strategy.

Benefits that will impress you:
Increased efficiency: FDM optimizes processes and speeds up delivery, leading to faster and more efficient results.
Improved user experience: With a simple interface, FDM provides a smooth user experience for both partners and end users.
Cost savings: With comprehensive order, route and financial management, FDM enables optimal resource utilization, which brings significant savings.
Clear accountability: FDM provides transparency and traceability, which contributes to clear accountability throughout the entire delivery process.
Data-driven insights: Track key data and analytics to improve your business based on real-world data.
Easier delivery: FDM makes delivery easier with features like digital route planning and real-time tracking.

Features that redefine delivery
Order management: Easy order receipt via API or XML, ability to manage multiple partners, time windows and detailed proof of delivery (geolocation and time).
Delivery: Digital route planning, combining delivery and pickup and monitoring delivery status in real time.
Package handling: Labeling packages with QR code or barcode, checking inventory at pickup and scanning packages at drop-off.
Finance: Automatic driver payment data, matching working hours with actual driver work.
For drivers: Mobile route information, delivery location information, navigation, cash register and ePOD.
For partners: Selection of time windows, delivery status, active alerts and ePOD.

How it works in practice:
Order submission: The partner places an order through the portal, where prices and business details are agreed upon.
Route planning: Route planning takes place in the back office, where resource availability is checked and routes are assigned to drivers.
Automatic partner notifications: Partners receive personalized text messages with delivery details.
Mobile FDM for drivers: Drivers receive a route on their mobile devices, where they have all the information they need to make a delivery.
Delivery: Mobile FDM enables ePOD, which allows drivers to obtain a signature from the partner and take photos of the shipment and location in real time.

Read more information in the brochure, which you can easily download by clicking the Download brochure button or contact us.

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